Policies

Date Last Updated: September 9, 2020

Thank you for your interest in Elva M Design Studio. Below are the shop policies of my studio. Please carefully read these as your purchase confirms your acceptance of these terms.

General Provisions

This website is owned and operated by Elva M Design Studio, a Minnesota based company.

Terms​ ​of​ ​​Service​ ​or​ ​Product​ ​Purchaser​ ​Agreement

All programs, products and services ​are owned and provided by Elva M Design Studio (“Company” or “we” or “us” or “our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.

You may:

– Access the offering for your personal use only.

– Download and/or print any Offering materials for your personal use

 

You​ ​may​ ​not:

– Re-sell or trade Your access to the Offering

– Share the Offering with anyone else who has not yet purchased it or opted in to receive it

– Reprint or republish any of the Offering, in part or in whole

– Distribute any of the materials contained in the Offering or related materials and/or communications as your own, otherwise known as stealing

– Reproduce and tweak any part or whole of the Offering for distribution as your own work

– Claim ownership or use over any of Our intellectual property without Our prior consen

– Use our Offering or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s)

ORDER PROCESSING & DELIVERY

Instant downloads are available for immediate download after payment.

For personalized items that are not available instantly, Elva M Design Studio will work to process your order as quickly as possible. First proofs are typically provided in 1-2 business days for products available in the shop.

File Delivery & Access After Purchase:

Elva M Design Studio sells 3 different types of printable products which are as follows:

  1. Instant Download Files (Sold As Is and are Non-Editable)
  2. Instant Download Editable PDF Files (Edited with Adobe)
  3. Personalized files which are customized by Elva M Design Studio and emailed to you within 1-2 business days.

*Download & Access links are sent to the email used to make the purchase.

CANCELLATION

Non-Instant Download Orders:

To cancel your order please contact Elva M Design Studio immediately.  Orders that involve customization may incur charges based on the status of production of your order when your cancellation request was received. 

REFUNDS & RETURNS

Your satisfaction guaranteed. If you are not satisfied with your order, let us know and we will work with you to create a satisfactory solution.  If you are still not satisfied, select items are eligible for a refund within seven days of purchase. Products editable on Corjl are not eligible for a refund.

PAYMENT

Payment is due at the time of purchase. Orders will only begin processing once full payment is received. Elva M Design Studio accepts payments through Paypal, where all major credit cards can be used. Prices listed on this website and any quotes provided are in USD unless otherwise noted.

ORDERS & CUSTOMIZATION

ORDER CHANGES

Please notify Elva M Design Studio as soon as possible when there are changes to your order. For customizations, one to two rounds of revisions are included as stated within the listing, unless otherwise specified. Revisions after the included rounds are available at an extra charge. If you would like to make a change to your order send your desired change via email.  All changes after proof approval will result in additional charges. 

PROOFREADING

Please review your proof carefully, making sure all names, dates, locations, etc are accurate and spelled correctly. We are not responsible for orders with incorrect information or typos due to customer error. Additionally, we are not responsible for orders with typos that were viewed and approved by the customer during proofing.

Changes required after proof approval will incur additional charges. Once your order is approved, that is what Elva M sends to the printer if providing physical items.

RUSH DELIVERY

If you need a personalized order faster than what is outlined in the product description or the timeframe specified above, rush delivery may be available. Please contact Elva M Design Studio prior to purchase to confirm the timeframe. A rush delivery fee will be quoted. 

Authorization of Photo Use:

By posting any review photos you are automatically authorizing their use in any listing photo, on the elvamdesign.com website, Etsy store and/or all social media sites (Instagram, Pinterest & Facebook.)

By placing your order, you have henceforth agreed to the terms and conditions of our shop policies.

Elva M Design Studio reserves the right, in our sole discretion, to change our shop policy from time to time without any prior notice.